Fill every uplift.
Check in every rider.
Gravity Pass gives your bike park online booking, payments, digital waivers and a fast, offline-ready check-in app. One system, branded as you.
- £49
- a month, one plan with every feature included
- 3 steps
- to go live: tell us about your park, we set it up, you start taking bookings
- Direct
- rider payments go straight into your own Stripe account
- Offline
- check-in keeps working with no signal
Everything your park runs on
Booking, waivers, check-in, a shop and the reports to run them. One system, branded as you.
Online booking
A mobile-friendly booking site in your colours. Riders pick a day and a session, name their group, pay by card and leave with a QR code.
Check-in
Staff scan the QR code on a rider's confirmation and the whole group is checked in. Use the app on iPhone, iPad, Mac or Android, or the check-in page in your management portal.
Merchandise shop
Sell t-shirts, tubes and tokens from a branded online shop that shares your customers, your Stripe account and your vouchers.
Sessions and pricing
Describe your sessions as repeating slots, attach tickets to them, then add season passes, events and vouchers when you need them.
Waivers and safety
One waiver for the whole park, sent to every adult rider as soon as a booking is paid. Riders sign once and are never asked again.
Marketing
Every rider is saved as a customer. New customers are added to Mailchimp or SendGrid automatically, and opt-outs are respected everywhere.
Branding and email
Booking site, shop and emails all carry your logo, your colour and your wording, sent from your own mail server.
Statistics
Built-in statistics for any date range, based on paid bookings. See when riders ride, when they book and what sells, without a spreadsheet.
Security and privacy
Staff roles, strong sign-in, a full audit log, and tools for subject access requests and erasure. Each park runs on its own isolated database.
Live in three steps
- 1
Tell us about your park
Your slots, passes, prices and waiver.
- 2
We set up your workspace
Branded with your logo and colours, connected to your Stripe account and email.
- 3
Go live
Share your booking link, hand staff the check-in app, and watch bookings arrive.
Questions, answered
What kind of business is Gravity Pass for?
It is built for mountain bike uplift centres and bike parks that sell time-slot passes against limited capacity.
Do I need my own Stripe account?
Yes. You connect it from the Payments page, and rider payments go straight to you. Bookings can't be paid until it is connected.
Can riders cancel or change their own bookings?
Not currently. Your staff cancel, move or convert bookings from the portal or the check-in app, with refunds handled for you.
Does the check-in app work without signal?
Yes. Load the list once with a connection each day; after that check-ins, undos and scans are queued and sync when you are back online. The server records the check-in time when it syncs.
Which devices does the check-in app run on?
The Gravity Pass app is available for iPhone, iPad, macOS and Android. Check-in is also available in the web management portal.
Can I sell season passes, events and merchandise?
Yes. Season passes, one-off events and an online merchandise shop are all part of Gravity Pass, and they share your customers, vouchers and Stripe account.
Can I use my own branding and email address?
Yes: logo, colours, name, email templates and your own SMTP or Mailgun sender.
How do you handle privacy requests?
Find a customer by email address, export everything you hold about them as a PDF, or anonymise them completely. Every change is recorded in an audit log.
What is on the roadmap?
A customer mobile app and an admin mobile app are planned. Ask us what is coming next.
Ready to fill your next session?
Tell us about your bike park and we'll show you Gravity Pass in action.
Book a demo