Your name on everything riders see
Booking site, shop and emails all carry your logo, your colour and your wording, sent from your own mail server.
- Custom branding
- Your logo, name and colours on every page
- Look and Feel
- Match your existing sales web site look and feel
- Your email
- Relay emails through your own provider
Branding
Set it once and the booking site and shop both follow.
Name, colour and logo
Choose your organisation name, a primary colour and a logo. Text colour adjusts automatically so it stays readable.
Headers for desktop and phones
Set a different header image and height for large screens and for phones.
Page width and titles
Choose how wide the page is and what the booking and shop titles say.
Favicon
Upload your own browser tab icon.
Link back to your site
When you have a logo, it links back to your own website.
Your emails
Riders hear from you, not from us.
Edit every template
Booking confirmation, waiver to sign, season pass purchased, merchandise order placed, dispatched and refunded, and cancellation request replies. Edit each with a live preview.
Wrap them in your own HTML layout
Add your header, footer and colours around every message.
Send from your server
Send through your own SMTP server or Mailgun (US or EU). Credentials are encrypted at rest.
Variables
Fill in booking, pass, order and refund details automatically.
Settings that suit your park
The details that make it feel like yours.
Payments
Connect your own Stripe account from the Payments page. Rider payments go straight to you.
Currency
Choose the currency for tickets, passes and merchandise.
Low availability
Decide when a day turns yellow on the calendar, and how many months riders can see ahead.
Booking references
Choose the prefix riders see on every booking reference.
Find out more about Gravity Pass
Online booking
A mobile-friendly booking site in your colours. Riders pick a day and a session, name their group, pay by card and leave with a QR code.
Check-in
Staff scan the QR code on a rider's confirmation and the whole group is checked in. Use the app on iPhone, iPad, Mac or Android, or the check-in page in your management portal.
Merchandise shop
Sell t-shirts, tubes and tokens from a branded online shop that shares your customers, your Stripe account and your vouchers.
Sessions and pricing
Describe your sessions as repeating slots, attach tickets to them, then add season passes, events and vouchers when you need them.
Waivers and safety
One waiver for the whole park, sent to every adult rider as soon as a booking is paid. Riders sign once and are never asked again.
Marketing
Every rider is saved as a customer. New customers are added to Mailchimp or SendGrid automatically, and opt-outs are respected everywhere.
Statistics
Built-in statistics for any date range, based on paid bookings. See when riders ride, when they book and what sells, without a spreadsheet.
Security and privacy
Staff roles, strong sign-in, a full audit log, and tools for subject access requests and erasure. Each park runs on its own isolated database.
Ready to fill your next session?
Tell us about your bike park and we'll show you Gravity Pass in action.
Book a demo