Set it up once and it rolls forward by itself
Describe your sessions as repeating slots, attach tickets to them, then add season passes, events and vouchers when you need them.
- You choose
- how many months ahead sessions can be booked
- 1 to 12
- month season passes
- 3 ways
- to limit a voucher: reusable, single use, once per customer
Slots
A slot is a repeating bookable time. There is no calendar to maintain.
Repeating times
Set a capacity, the days of the week, a start and end time and an optional date window, such as the school holidays.
Sessions created for you
Each day a slot applies to becomes a session. You set how many months ahead riders can book, the window rolls forward every hour, and a saved slot generates its sessions immediately.
Safe edits
Change a slot and future unbooked sessions follow. A session that already has bookings is never moved or deleted, and you are told how many were left alone.
Switch off and on
Deactivate a slot and its future sessions without bookings are removed. Reactivate it and they come back.
Tickets
A ticket is what a rider buys.
Name, description and price
Add an optional ride count, and switch a ticket on or off at any time. Prices use one currency for the whole park.
Attached to slots
A ticket is sold only on the slots you attach it to. The server enforces this, so a ticket cannot be bought for the wrong session.
Child pricing
Give a ticket a minors price, or set it to zero so children ride free.
Changes apply to new bookings
Edit or disable a ticket and it takes effect immediately for new bookings. Existing bookings are left alone.
Season passes
Riders buy a pass once and stop paying for their own place.
Valid for 1, 3, 6 or 12 months
Each pass has a price, a description and the tickets it covers. It starts the day payment succeeds.
Applied automatically
When a pass holder books, the price of one place comes off: the dearest ticket the pass covers. Anyone else in the party pays as usual.
Personal to the holder
Returning customers confirm their email with a code before booking, so a pass is only ever used by its holder.
Bought on your own page
Riders buy passes from a passes page on your booking site and get an email with the dates they are valid for.
Terms are kept
A bought pass keeps its own copy of the name, price, tickets and duration. Editing or deleting the pass later changes nothing for holders.
Events
A one-off date with its own page, tickets and capacity.
A date, a price and a capacity
Set a date, a start and end time or all day, an optional capacity and a picture. Leave capacity blank for no limit.
On the calendar and on its own page
Events sit beside regular sessions on the booking calendar, and each has a page with a readable address and its own title and description for search engines.
Protected once booked
You cannot lower a capacity below the places already booked, or delete an event that has bookings.
Waiver optional
Mark an event as not needing a waiver and no waiver email is sent for bookings made up only of its tickets.
Vouchers and closures
Offer discounts and close the park without touching a booking.
Percentage or fixed amount
Create a code worth a percentage or an amount off, with an expiry date.
Choose what it applies to
Limit a voucher to certain tickets, exclude events, and decide whether it also works in your merchandise shop.
Control how often it is used
Make it reusable, single use, or single use per customer, with customers told apart by email address.
Closures
Close a single day or a date range, such as Christmas Day or winter maintenance. Existing bookings are not touched, and removing a closure makes the dates bookable again at once.
Find out more about Gravity Pass
Online booking
A mobile-friendly booking site in your colours. Riders pick a day and a session, name their group, pay by card and leave with a QR code.
Check-in
Staff scan the QR code on a rider's confirmation and the whole group is checked in. Use the app on iPhone, iPad, Mac or Android, or the check-in page in your management portal.
Merchandise shop
Sell t-shirts, tubes and tokens from a branded online shop that shares your customers, your Stripe account and your vouchers.
Waivers and safety
One waiver for the whole park, sent to every adult rider as soon as a booking is paid. Riders sign once and are never asked again.
Marketing
Every rider is saved as a customer. New customers are added to Mailchimp or SendGrid automatically, and opt-outs are respected everywhere.
Branding and email
Booking site, shop and emails all carry your logo, your colour and your wording, sent from your own mail server.
Statistics
Built-in statistics for any date range, based on paid bookings. See when riders ride, when they book and what sells, without a spreadsheet.
Security and privacy
Staff roles, strong sign-in, a full audit log, and tools for subject access requests and erasure. Each park runs on its own isolated database.
Ready to fill your next session?
Tell us about your bike park and we'll show you Gravity Pass in action.
Book a demo