Waivers signed before riders arrive
One waiver for the whole park, sent to every adult rider as soon as a booking is paid. Riders sign once and are never asked again.
- Once
- a rider signs and is never asked again
- Text, video or both
- you choose what riders see
- 1 click
- to send a rider their waiver link again
One waiver for the whole park
Write it once under Settings and every booking uses it.
Text, a video, or both
Show your waiver text, a safety video from YouTube, or both. Leave it blank if you do not want a waiver.
Watch to the end
When there is a video, signing stays disabled until it has played all the way through. Skipping ahead is undone.
Agree and sign
Riders tick "I agree" and type their full name. The signature is stored against the customer with the date and time.
Never asked twice
A signed waiver is not asked for again, even if you edit the wording later. If you need everyone to sign a new one, reset all waivers in one step.
Everyone in the party
The right person signs, before they get to the park.
A personal link for every adult
When a booking is paid, the lead booker and every adult on it who has not signed is emailed their own link.
Children are covered
Children have no email address of their own, so an adult signs for them.
Emergency contacts
Riders give an emergency contact name and phone number when they sign, so staff have one on file.
Events can skip it
Mark an event as not needing a waiver and no email is sent for bookings made up only of event tickets.
Your wording, your email
The waiver email is a template you can edit, with a live preview.
What your staff see
Nobody needs a clipboard.
Status on every booking
Badges on bookings and at check-in show who has signed and who has not.
See the signature
Each customer record shows the name they typed and when they signed.
Send it again
Resend a rider their waiver link in one click.
Set the rules for children
Choose the age limit for minors, the maximum number of minors per adult, and the disclaimer shown when an adult books for children.
Find out more about Gravity Pass
Online booking
A mobile-friendly booking site in your colours. Riders pick a day and a session, name their group, pay by card and leave with a QR code.
Check-in
Staff scan the QR code on a rider's confirmation and the whole group is checked in. Use the app on iPhone, iPad, Mac or Android, or the check-in page in your management portal.
Merchandise shop
Sell t-shirts, tubes and tokens from a branded online shop that shares your customers, your Stripe account and your vouchers.
Sessions and pricing
Describe your sessions as repeating slots, attach tickets to them, then add season passes, events and vouchers when you need them.
Marketing
Every rider is saved as a customer. New customers are added to Mailchimp or SendGrid automatically, and opt-outs are respected everywhere.
Branding and email
Booking site, shop and emails all carry your logo, your colour and your wording, sent from your own mail server.
Statistics
Built-in statistics for any date range, based on paid bookings. See when riders ride, when they book and what sells, without a spreadsheet.
Security and privacy
Staff roles, strong sign-in, a full audit log, and tools for subject access requests and erasure. Each park runs on its own isolated database.
Ready to fill your next session?
Tell us about your bike park and we'll show you Gravity Pass in action.
Book a demo