Grow your mailing list without lifting a finger
Every rider is saved as a customer. New customers are added to Mailchimp or SendGrid automatically, and opt-outs are respected everywhere.
- 3rd party integration
- integrates with your favourite marketing tool
- Always
- opt-outs are passed on to every tool
- CSV
- export in one click
Customer records
Everyone who books, buys a pass or orders merchandise is saved once.
Search and sort
Find a customer by name or email, and sort and page through the list.
Waiver status
See who has signed, the name they typed and when.
Full history
Upcoming and past bookings, passes and orders, plus an activity feed on each customer.
Edit details
Correct a customer's details from their page.
Connect your marketing tools
Bring your own account. You stay in control of the list.
Mailchimp
Add customers to a Mailchimp audience, using an API key from your own account.
SendGrid
Add customers to a SendGrid Marketing contact list.
Automatic sync
The first time someone books, buys a pass or orders from the shop, their name and email address are added to every connected tool. Switch it off any time.
Opt-outs and exports
Riders choose, and the choice follows them.
A tick box at booking
Riders can say they do not want marketing emails when they book. Staff can change a customer's choice from their page.
Opt-outs always follow
An opt-out is passed to every connected tool whether or not automatic sync is on, so they stop receiving marketing.
Export a clean list
Download the first name, last name and email address of every customer who has not opted out, as a CSV file.
Find out more about Gravity Pass
Online booking
A mobile-friendly booking site in your colours. Riders pick a day and a session, name their group, pay by card and leave with a QR code.
Check-in
Staff scan the QR code on a rider's confirmation and the whole group is checked in. Use the app on iPhone, iPad, Mac or Android, or the check-in page in your management portal.
Merchandise shop
Sell t-shirts, tubes and tokens from a branded online shop that shares your customers, your Stripe account and your vouchers.
Sessions and pricing
Describe your sessions as repeating slots, attach tickets to them, then add season passes, events and vouchers when you need them.
Waivers and safety
One waiver for the whole park, sent to every adult rider as soon as a booking is paid. Riders sign once and are never asked again.
Branding and email
Booking site, shop and emails all carry your logo, your colour and your wording, sent from your own mail server.
Statistics
Built-in statistics for any date range, based on paid bookings. See when riders ride, when they book and what sells, without a spreadsheet.
Security and privacy
Staff roles, strong sign-in, a full audit log, and tools for subject access requests and erasure. Each park runs on its own isolated database.
Ready to fill your next session?
Tell us about your bike park and we'll show you Gravity Pass in action.
Book a demo